We currently deliver twice a week, Tuesdays & Fridays, and orders need to be received by 12pm Sunday & Wednesday respectively to qualify. On occasions, under certain circumstances, we will need to change delivery days. In this situation we will try to give you as much notice as possible to ensure minimal disruption to service.
We operate a cash on delivery policy (or bank credit transfer prior to despatch) unless an alternative arrangement is agreed. The maximum agreed credit period we offer to our trade clients is up to 31 days (account balance to be cleared at the end of each calendar month). Interest charges apply for late payments/account arrears.
Please give as much notice as possible, usually a week is sufficient and sometimes orders can be fitted in at short notice, just ask and we will do our best to help. Deliveries can be arranged and will be charged according to location. Collection by prior arrangement is free of charge.
Payment is needed to confirm all orders. Orders under £100 will need to be paid in full to confirm your order. For orders over £100 a 25% non-refundable deposit is required to confirm your order, the balance becomes due 7 days before the delivery/collection date. For wedding cakes the balance becomes due 21 days before the delivery/collection date.
Payment can be made by cash, cheque, bank transfer or by credit or debit card via PayPal.